Terms of Service

The short version: you buy a subscription and get a license to run VidVertex on up to 2 of your devices. Lemon Squeezy handles the purchase. We claim no rights to your content. Don't share keys or redistribute the paid software.

Scope

These terms cover the vidvertex.com website, the VidVertex desktop app for Windows and the free VidVertex Downloader (together "the apps"), where these terms form part of your agreement. Simply visiting the website does not create a paid subscription. Lemon Squeezy is your seller for the purchase; these terms describe the software license and do not replace its buyer terms.

Purchases & billing

• Orders are processed by Lemon Squeezy as merchant of record: checkout, invoices, VAT and the customer portal run on their platform under their buyer terms. The price shown at checkout is the final price.
• Subscriptions renew automatically (monthly or yearly) until you cancel in the customer portal. Cancelling stops future charges; the license keeps working until the end of the paid period.
• Free trial: the available trial, its duration and the price afterwards are shown on Pricing and at checkout. Where a trial is offered, it converts automatically to the selected paid subscription unless you cancel before it ends.
• Refunds are described in the Refund Policy.

Your license

• A license lets you install and activate the app on up to 2 devices for your own personal or commercial use. You can deactivate a device in the app to move to a new machine.
• Your content: you retain the rights you already hold in your material. The app adds no watermarks and we claim no rights to your output. Using the app does not give you rights to someone else's videos, music, images, brands or likeness. Where a feature runs on an AI or text-to-speech provider you connected with your own key, that provider's terms apply to what its model produces — you accepted them with your account there, and they are between you and them.
• What you may not do: share, resell or publish license keys; redistribute the paid app's installer; reverse engineer the software except where the law expressly permits it; or use the app to violate laws or the rights of others.
• These restrictions do not apply to the open-source components shipped with the apps. Those are governed solely by their own licenses, which are listed in the file THIRD-PARTY-NOTICES.txt next to the application.

Your responsibilities

• You are responsible for the content you publish and for complying with the terms of the platforms you post to (TikTok, Instagram, YouTube and the rest).
• Third-party services you connect — Zernio, Metricool, Google Drive, AI providers — run under their own terms, with your own accounts and keys.
• VidVertex Downloader: only download content you own or have permission to use. The terms of the platform you download from apply to you and are your responsibility, and the Downloader must not be used to circumvent technical protection measures.

Availability & changes

• We provide the functionality agreed at purchase and the updates required by applicable law. These terms do not give us an unrestricted right to remove paid features. Changes to an ongoing digital product must meet the applicable legal requirements, including notice and termination rights where required.
• The app depends on third-party platforms and APIs whose behavior we do not control. Their availability can change. This does not exclude statutory remedies if the product fails to meet your contract.
• Keep backups of your local projects and verify generated content and scheduled posts. Connected services may require separate subscriptions and fees.

Defects and consumer rights

Your statutory rights concerning defective digital products, conformity and required updates remain in effect. Depending on the circumstances, these may include having a defect remedied, a price reduction or termination. Our voluntary refund policy does not replace these rights. Contact support for technical help or Lemon Squeezy for purchase-related requests.

Liability

• We are liable without limitation for intent and gross negligence, for injury to life, body or health, where we have given a guarantee, and under the Product Liability Act.
• For slight negligence we are liable only for the breach of an essential contractual obligation — an obligation whose fulfilment makes proper performance of the contract possible in the first place and on whose fulfilment you may regularly rely — and in that case only for the foreseeable damage typical for this kind of contract.
• Any further liability is excluded.
• Nothing in these terms limits liability that cannot be limited under applicable law, and your statutory consumer rights stay untouched.

Termination

You can stop renewal at any time through the customer portal. We may suspend a license for a serious violation, such as key sharing, only where justified and proportionate. We will explain the reason and, where required, give you notice and an opportunity to remedy the breach. Statutory termination and refund rights remain unaffected. Cancellation does not delete your local files.

Contact & law

Questions: support@vidvertex.com. German law applies, without prejudice to mandatory consumer protection rules of your country of residence.

Last updated: 6 September 2026.