User profile — Settings & maintenance — VidVertex Docs

User profile

Your license: plan, status, the customer portal link (invoices, cancel, devices) and device deactivation. Below it, Software updates and the support addresses.

Software updates

The app checks for a new version shortly after start and once a day; a badge "Update x.y.z" appears in the hub toolbar when there is one. The dialog shows what's new and installs on request: the setup downloads, the app quits, the installer runs silently and the new version starts again. Updates are in-place — your data folder and license stay untouched, and updating never uses a second device slot. Updates are only offered to a valid license; if the check can't run, the dialog says why in plain words.

NOTE

While a render or an upload is running, installing asks again before it interrupts them. The setup is downloaded by the app itself, so Windows doesn't add the "downloaded from the internet" mark and SmartScreen stays out of the update path.